How technology helps us to deliver the service
EMH has invested heavily in technology to provide you with an efficient and streamlined service.
Our telephone system uses the latest technology to seamlessly route calls throughout our Group. Our Housing software allows us to deal with most types of housing or repair queries as we are able to see on screen details.
We are also investing in Contact management software which will allow us to record all contacts made by you so that the next time you call we will have the relevant information to hand to serve you better. It also means that we can tailor our service to meet your individual needs.