We measure and report how we are performing against key service targets - performance indicators - for rent arrears, re-letting homes, call handling and repairs.
Our staff team, who are given clear targets that contribute directly to achieving business goals, are committed to assessing performance and making improvements where necessary.
We report our performance figures to our Board, scrutiny panel and also regularly provide performance information to our residents.
Our most recent performance is reported below but if you need any more information please contact us.
To view our latest financial accounts, please click here.
In the following reports, we have included the other members of the East Midlands Housing (EMH) Group so you can see how we are doing as a group as well as our individual performance.